Privacy Policy

Welcome to Kalpvriksh (https://kalpvrikshmall.com/). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party payment gateways)

b. Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Website usage statistics (collected via cookies and analytics tools)

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Provide customer support

  • Improve our website and services

  • Send order updates and promotional offers (only if you opt-in)

  • Prevent fraud and enhance security

3. Cookies & Tracking Technologies

  • We use cookies to improve user experience and analyze website traffic.

  • You can manage cookie preferences through your browser settings.

4. Data Sharing & Security

  • We do not sell or rent your personal information to third parties.

  • We may share data with trusted service providers (e.g., payment processors, shipping partners) only for order fulfillment.

  • Your data is protected using encryption and security measures to prevent unauthorized access.

5. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to read their policies before sharing your information.

6. Your Rights & Choices

  • You can request access, correction, or deletion of your personal data.

  • You can opt out of marketing emails anytime by clicking the unsubscribe link.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website means acceptance of the updated policy.

8. Contact Us

For any privacy-related queries, please contact us:
📧 Email: kalpvrikshmall@gmail.com
📞 Phone: +91 9303001234
📍 Address: Ground Floor, Block A, Gore Parisar, Civil Lines, 492001 Raipur, Chhattisgarh, India

Thank you for trusting Kalpvriksh with your personal information!