Shipping Policy

At Kalpvriksh, we are committed to delivering your orders quickly and efficiently. Please read our shipping policy to understand the process and estimated delivery times.

1. Shipping Coverage

  • We ship across India to all major cities and towns.

  • International shipping is not available at the moment.

2. Processing Time

  • Orders are processed within 1-3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

  • Standard delivery: 5-10 business days (depending on location).

  • Express delivery: 3-5 business days (additional charges apply).

  • Remote areas may experience slightly longer delivery times.

4. Shipping Charges

  • Standard shipping: Free on all orders above ₹999. For orders below ₹999, a nominal shipping fee applies.

  • Express shipping: ₹100 extra for faster delivery.

5. Tracking Orders

  • Once shipped, you will receive a tracking ID via email or SMS to monitor your order’s status.

6. Delays & Issues

  • Delivery delays may occur due to unforeseen circumstances like weather conditions, courier issues, or high order volumes.

  • If your order is delayed beyond the estimated time, please contact us at kalpvrikshmall@gmail.com or call +91 9303001234.

7. Lost or Damaged Shipments

  • If your order is lost in transit, we will initiate a replacement or refund after verification.

  • If the product is damaged upon arrival, kindly provide an unboxing video within 24 hours for a resolution.

8. Address Changes & Order Modifications

  • Changes to the shipping address can only be made within 12 hours of placing the order.

  • Once the order is processed, modifications are not possible.

For further assistance, feel free to contact us:
📧 Email: kalpvrikshmall@gmail.com
📞 Phone: +91 9303001234
📍 Address: Ground Floor, Block A, Gore Parisar, Civil Lines, 492001 Raipur, Chhattisgarh, India

Thank you for shopping with Kalpvriksh!