Terms & Conditions

Welcome to Kalpvriksh! This website is owned by KALPVRIKSH BUILDSCON AND ASSOCIATES. These terms and conditions outline the rules and regulations for using our website https://kalpvrikshmall.com. By accessing this website and placing an order, you agree to comply with these terms.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or using the website under parental supervision.

  • We reserve the right to modify, update, or change these terms at any time.

2. Products & Pricing

  • All product descriptions, prices, and availability are subject to change without notice.

  • We strive to provide accurate product information, but we do not guarantee that all descriptions, images, or pricing are 100% error-free.

  • If a pricing error is found, we reserve the right to cancel the order or adjust the price accordingly.

3. Order & Payment

  • Orders are only confirmed once payment is successfully processed.

  • We accept multiple payment methods, including credit/debit cards, UPI, and online wallets.

  • In case of fraudulent transactions, we reserve the right to cancel the order and take legal action if necessary.

4. Shipping & Delivery

  • We aim to deliver orders within the estimated timeframe; however, delays may occur due to unforeseen circumstances.

  • Shipping fees and delivery timelines are mentioned in our Shipping Policy.

  • We are not responsible for incorrect shipping details provided by the customer.

5. Returns & Refunds

  • Returns and refunds are applicable only for damaged, defective, or incorrect products with valid proof (unboxing video).

  • Customers must raise a request within 24 hours of receiving the product.

  • Detailed terms are mentioned in our Refund & Return Policy.

6. Cancellation Policy

  • Orders can only be canceled within 12 hours of placing them.

  • Once processed, cancellations are not possible.

7. Intellectual Property Rights

  • All content on this website, including text, images, logos, and designs, is the property of Kalpvriksh and is protected under intellectual property laws.

  • Unauthorized use, copying, or distribution of our content is strictly prohibited.

8. User Conduct

  • Customers must not misuse the website for fraudulent activities or violate any applicable laws.

  • Any suspicious activity may lead to account suspension or legal action.

9. Limitation of Liability

  • Kalpvriksh is not responsible for any direct, indirect, or incidental damages resulting from the use of our website or products.

  • We do not guarantee uninterrupted or error-free service on our website.

10. Privacy Policy

  • Your personal information is collected, stored, and used as per our Privacy Policy.

  • We do not share customer data with third parties except as required for order fulfillment.

11. Governing Law

  • These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Raipur, Chhattisgarh.

12. Contact Information

For any queries regarding these Terms & Conditions, please contact us:
📧 Email: kalpvrikshmall@gmail.com
📞 Phone: +91 9303001234
📍 Address: Ground Floor, Block A, Gore Parisar, Civil Lines, 492001 Raipur, Chhattisgarh, India

By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.